Privacy Policy
Last updated: April 2025
1. Who We Are
PawBooking ("we", "our", "us") is a dog boarding management service. If you have any questions about this policy, please contact us at hello@pawbooking.app.
2. Information We Collect
We collect information you provide directly when you use our service:
- Account information (name, email address)
- Business data you enter (client names, dog profiles, booking records)
- Notification preferences (email, phone number for SMS/WhatsApp notifications)
- Usage data and app interactions for improving the service
We retain your data for as long as your account remains active. If you close your account, we will delete your data within 30 days unless we are required to retain it for legal reasons.
3. How We Use Your Information
- To provide and operate the PawBooking service
- To send booking notifications to your registered contact details
- To respond to your support requests and feedback
- To improve and develop our product
4. Data Storage & Security
Your data is stored securely. It is only accessible to you and the PawBooking team, who may access it to provide support, troubleshoot issues, and maintain the Service. We never access or use your data for any other purpose, and we do not sell your data to third parties. We use industry-standard security measures to protect your information.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please email us at hello@pawbooking.app.
6. Cookies
We use essential cookies to keep you logged in. We also use analytics and marketing cookies (such as Google Analytics, and other similar tools we may use over time) to understand how the Service is used and to measure the effectiveness of our marketing. You can decline non-essential cookies via the cookie banner shown on your first visit. We do not sell your data to advertisers.
7. Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes by email or via an in-app notice.
8. Contact
For any privacy-related questions, please contact us at hello@pawbooking.app.